Broadband Committee Minutes 6-12-09
Present: Reva Reck (presiding), Les Goodman, Miryam Williamson
(recording)

CTO 15:07

MOTION,  Goodman: to approve minutes of June 5, 2009, SECOND: Reck.
UNANIMOUS

MOTION, Reck: to approve broadband service policy draft and recommend to
selectboard, SECOND, Goodman.  UNANIMOUS

MOTION, Reck: to approve customer troubleshooting guide and recommend to
selectboard, SECOND, Goodman. UNANIMOUS.

At the selectboard's Monday, June 15 meeting, the committee will ask for
clarification on whether it can publish documents of an essentially
technical nature that have no policy or financial implications, such as
the troubleshooting guide, without selectboard approval.

Goodman will obtain the Warwick Broadband System (WBS) service phone
number and email address for WBS contact from Terry Kemerer to insert in
the service documents.

MOTION, Williamson to approve the Warwick Broadband New Subscriber
Information sheet as amended, SECOND, Goodman.  UNANIMOUS

Reck demonstrated the database billing system she has built, noting that
the billing policy has already been approved by the selectboard.  She
will continue to run the system until it's thoroughly debugged. She
notes that establish information flow procedures so that the person
sending out bills has the most current information. Also at Monday's
meeting we expect to discuss with the BOS who will do the billing when
the system is ready to be installed on a Town Hall computer.

MOTION, Williamson, to assemble list of requesters in as close to date
order as possible, based on the town coordinator's notebook records of
requests, coupled with email requests received. The committee will
recommend to the selectboard that the first criterion for installations
should be houses with line-of-sight view of one of the towers and within
that group installations should be done on a first come, first served
basis. The broadband committee would make  exceptions to that policy for
technical reasons only, such as seeing if a signal can get to a
currently unserved part of town.  SECOND, Goodman. UNANIMOUS

Reck will draft an invoice to hand new subscribers with a signoff form
at the bottom to return to the selectboard. The invoice will have space
for customer's handwritten  name, address, phone number. The installer
or customer will fill it in at the time of installation.

MOTION, Reck: to recommend to selectboard that the committee buy a set
of installation tools for broadband installers at a cost not to exceed
$75. SECOND, Williamson.  UNANIMOUS

Williamson said the next newsletter update will include a request to
townspeople, especially those with broadband installations, to go to the
Massachusetts Broadband Institute's mapping web site and mark themselves
as having broadband service.

Reck will send to the town coordinator information sheets recommended
for approval during this meeting, and ask that they be copied and
distributed to the selectboard in advance of Monday's meeting. 
Williamson will do minor edits on the troubleshooting piece and bring
copies to the selectboard meeting.

Next meeting June 19, 3:30 pm.

MOTION, Reck: Adjourn.  SECOND, Williamson.  UNANIMOUS. 

Adjourned 16:55


Approved ______June 19, 2009____________________________